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It takes two: How to have a good Landlord and Tenant relationship

Limestone Sales & Lettings Office Manager Paul Neale talks about what makes for a good Landlord and Tenant relationship.

Renting a property requires both the tenant and landlord to be cooperative and strive to be the best for a smooth renting process. But what really makes a ‘good’ landlord and a ‘good’ tenant?

What makes a good tenant?

  • Honesty is the best policy: No matter what you are getting yourself into in life, being honest is always the best way to be. In your role as a tenant, don’t give excuses as to why your rent is late, lie about your employment status or any damages or problems in the property while you’ve been there. Communicate in an open and honest fashion with your landlord or letting agent so that all parties are on the same page.
  • House proud: Your landlord pays you a visit- are you panicking that the place is a mess? Or are you welcoming your landlord into a smart property? Treat the place with the upmost respect – after all, it is your current home. Keeping it clean and tidy is essential in being a good tenant and is a lesson learnt for when you eventually move into a property that you own.
  • Steady income: This is an essential aspect in being able to pay your rent each month. Your Landlord can also run a credit check to see if you are in any debt, which could indicate reliability issues for paying the rent on time. If you struggle to pay your rent each month, you could face eviction, so it is important to make sure you have a reliable source of income each month and you can afford the rent payments from your salary.
  • Communication is key: Urgent matter or not, it is important that you respond to emails, phone calls and texts from your landlord or letting agent to ensure you always have good communication with them. Showing you are responsive and willing to work with them is always a good sign.
  • Be kind: Kindness goes a long way. This doesn’t mean becoming best friends with your neighbours or building a friendship with your Landlord. A simple “hello” and a smile and wave gives the people that live around you and the person you rent from a good impression of you. Being friendly during your tenancy will make the whole experience much easier, and it can also mean that if a problem does arise you’re treated a bit more generously.

What makes a good landlord?

  • Firm but fair: As a landlord, you need to keep the balance between being firm and being fair. Good landlords should keep their rental properties in order (such as organising annual gas safety checks and addressing any repairs immediately) and treat the tenant with respect at the same time (i.e. giving advance notice before visiting a tenant at the property).
  • Always be available: If you have chosen to manage the tenancy yourself, then you must be available to a tenant when needed. There is nothing more frustrating from a tenant’s point of view than not being able to reach their landlord. No matter how trustworthy your tenant is, or how big or small the problem is that they are contacting you about, things have to be dealt with right away.
  • Be transparent: A good landlord doesn’t cover things up from their tenants. You have to be honest with the property you are offering, including things that you cannot see at first glance. The history of the property such as pests, mould, plumbing etc. are key facts to inform your tenants of.
  • Document everything: You need to ensure that your tenants sign a well written, detailed tenancy agreement. Any extras such important dates and details are also vital to document (i.e. where a tenant’s deposit will be held). If something isn’t in writing, it usually can’t be enforced if it was ever needed.
  • Trust your tenants: Innocent until proven guilty right? If you do not trust your tenants to look after the property, then it’ll form a bad relationship between yourself and your tenant. By trusting them, you can use this to your advantage by having them work with you for things such as styling the property, so it is attractive to future tenants.

If both parties work with these pieces of advice, then it’ll help to make the experience smoother and easier. Besides the tenants and landlords, a letting agent can help facilitate a smooth tenancy. At Limestone, we offer a range of services including a range of tenant find services that cover areas such as checking potential tenant’s credit history to moving the tenant into the property. We also offer a ‘Fully Managed Service’ in which all you have to do is sit back and watch the money come in each month.

For more tips like these and to get the best price for your property, contact the team on 01908 234 111 or email us at info@limestonemk.co.uk